for Contractors.team
Last updated: Tue Oct 1, 2024
1. Introduction
Contractors Team (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal information in relation to our construction-focused bookkeeping services.
2. Information We Collect
We may collect the following types of personal information:
– Name, address, email address, and phone number
– Business information, including company name, role, and industry specifics
– Financial information necessary for bookkeeping services
– Information provided in forms, surveys, or other interactions with our website
– Automatically collected information such as IP address, browser type, and pages visited
3. How We Collect Information
We collect information through:
– Direct interactions (e.g., when you contact us or fill out forms)
– Provision of bookkeeping services
– Automated technologies on our website
4. Use of Cookies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
5. How We Use Your Information
We use your personal information to:
– Provide and improve our bookkeeping services
– Deliver timely and accurate financial reports
– Communicate with you about our services
– Comply with legal obligations
– Analyze and improve our website and services
6. Sharing of Information
We do not share or sell your personal information to third parties or affiliates for:
– Marketing purposes
– Lead generation
– Third-party analytics
– Promotional purposes
We may only share your personal information with:
– Service providers who assist in our business operations, subject to strict confidentiality agreements
– Legal and regulatory authorities when required by law
7. 10DLC Campaign and Text Message Opt-In/Out
We use 10-Digit Long Code (10DLC) messaging campaigns to communicate with our clients. By providing your mobile number, you consent to receive text messages from us. These messages may include service updates, reminders, and promotional offers related to our bookkeeping services.
The option to opt-in to our text messaging service is clearly presented next to where you enter your phone number on our website or forms. Our privacy policy and terms and conditions are also clearly displayed at this point.
You can opt-in to receive text messages by:
By checking a box on a form, sending a keyword to a specific number
To opt-out of receiving text messages, you can:
– Reply STOP to any of our text messages
– Contact us directly at contact@contractors.team
We will process your opt-out request and remove you from our text messaging list within 10 business days.
Opting in or out of text messages will be managed through the same 10DLC number used for messaging. Alternative opt-out methods (such as short code) are not used for 10DLC traffic.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal and financial information. However, no method of transmission over the Internet or electronic storage is 100% secure.
9. Your Rights
Depending on your location, you may have the right to:
– Access the personal information we hold about you
– Correct inaccurate information
– Request deletion of your information
– Object to or restrict certain processing activities
– Data portability
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
10. Retention of Information
We retain your personal information for as long as necessary to provide our bookkeeping services and comply with legal obligations. The retention period may extend beyond the termination of our relationship with you.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@contractors.team